Questions answered without hedging. Read it like a manual.
Honest answers to the things buyers actually ask before they book — about platforms, pricing, scope, and what happens after handover. If your question isn't here, drop us a note and you'll get a written reply.
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General
We specialize in Discourse, Circle.so, and Mighty Networks. We choose the right platform based on your niche, member volume, and monetization model.
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Delivery
Starter and Standard tiers ship in 3–5 business days. Pro and Premium tiers ship in 7–14 business days depending on the scope of automations and content seeding.
You will fill out a short intake form (niche, member roles, monetization preferences), then you can chat directly with the build team on your order page until delivery.
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Payments
Yes — Pro and Premium include full Stripe configuration with paid memberships, tiered access, and (for Premium) Apple Pay / Google Pay through the platform.
We accept Visa and Mastercard through Authorize.Net. All payments are tokenized — your card details never touch our servers.
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Setup
Yes. We configure your custom subdomain or root domain, set up SSL, and verify DNS so your community lives at community.yourbrand.com.
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Moderation
A PDF with your category-by-category rules, escalation matrix, automated triggers, banned-word lists, and a 30-day moderator onboarding checklist.
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Billing
Yes. We offer a 30-day money-back guarantee on all plans — see our Refund Policy for details.