Service · 04 of 06
Fixed scope · Fixed price · Brief-anchored refund
Moderation Playbook
A category-by-category moderation guide your team can run from day one.
Service
Spec sheet
What's included.
Communities die without thoughtful moderation. Our playbook gives your team a category-by-category ruleset, an escalation matrix, automated trigger configurations, banned-word lists tuned to your niche, and a 30-day moderator onboarding checklist.
- 01 Category-by-category moderation rules Included
- 02 Escalation matrix (warn → mute → ban) Included
- 03 Automated triggers configured in-platform Included
- 04 Banned-word and slur lists (niche-tuned) Included
- 05 30-day moderator onboarding checklist Included
How we build this.
Brief intake
Right after checkout you submit a short brief on niche, member shape, and monetisation model.
Provisioning
We provision the platform on your subdomain, configure SSL, brand colours, and the baseline rules.
Configuration
Service-specific work begins — the deliverables above are produced in sequence with previews.
Handover
Live walkthrough, recorded Loom, written admin guide. The keys transfer. We are one chat away.
Often chained with these services.
Chain two or more services in one engagement and we discount the smaller scope. Quoted on the order chat at checkout.
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